A Perfect World has a no hassle approach to faulty returns. If a product you purchase from us is faulty or damaged, we will replace it and pay the postage.
Please contact us either by email and we can provide further assistance and arrange a replacement or refund as necessary.
We are very sorry if you do have problems with a purchase, but please rest assured that we are fully committed to fixing your problem as quickly as possible.
We are 100% committed to our customer service and our returns policy is designed to provide further peace of mind when purchasing from A Perfect World.
Change of mindIf you are cancelling your order because you’ve changed your mind, please note that you will have to pay the costs for returning the goods if the goods have already been despatched.
- All major debit/credit cards
Please fill in the form below and one of our friendly staff will get back to you within 24 hours.